The Kentucky Academy of Technology Education (KATE) has set up a Lync account called KATEHelp@coemail.murraystate.edu.

This account will be monitored by student workers in the College of Education at Murray State University who will take instructional technology help requests and forward them on to someone at KATE.

A staff member can work on the request and get back to the person making the request via Lync or e-mail to share the results.

By adding the address in Lync’s “Frequent Contacts,” it will be readily available whenever teachers have an instructional technology need.